SmartSell POS Back Office

Easily manage your stores and monitor sales and inventory using SmartSell Back Office 

The Back Office is a comprehensive management and analytics platform that works seamlessly with the SmartSell Point of Sale system. It lets you add and update products, control inventory, customize your settings, and view up-to-date reports and data. You can also handle user access and assign roles from any PC or mobile device, giving you full oversight of your business anytime, anywhere. 

SmartSell POS Back Office
Reports and Analytics

Reports and Analytics


Gain valuable insights into your sales and inventory with detailed reports that help you track product performance and evaluate sales strategies. Use this data to make informed decisions that drive your business forward

  • The sales analytics dashboard offers flexible analysis options by various factors such as time frame, gross and net sales, gross profit, discounts, refunds, and shop-specific data
  • Identify your top-selling products, most profitable categories, and best-performing employees and stores through comprehensive sales reports
  • Sales by shift reports help you understand daily performance patterns and highlight any discrepancies between expected and actual cash amounts
  • Easily access transaction history, export reports in CSV format, and explore all data through a user-friendly dashboard for quick, effective analysis
Product Management

Product Management


Easily manage and customize your product catalog by updating details, adding images, and streamlining checkout for efficient operations

  • Edit information such as pricing, stock levels, weight, categories, and more. Quickly add new products individually or import multiple items in bulk
  • Set specific prices and stock quantities for each location to suit your multi-shop setup
  • Offer customers discounts and taxes based on fixed amounts or percentages, and add notes to products as needed
  • Organize products by categories and use modifiers to tailor each item to your business needs
Advanced Inventory Management

Advanced Inventory Management


With SmartSell’s advanced inventory subscription, you can track, forecast, and plan sales in real time to maintain optimal stock levels and boost profitability

  • Use Purchase Orders to update inventory and place orders with suppliers. Set minimum reorder points and receive low-stock alerts
  • Easily distribute stock across multiple locations and make inventory adjustments to resolve discrepancies
  • Manage stock transfers based on Goods Received Notes and allocate inventory to various shops
  • Access the Inventory History report to monitor the movement of stock across all your locations
Customer Management

Customer Management


Keep track of your customer base and enhance loyalty through effective management tools that support business growth

  • Register new customers and build a comprehensive database
  • Manually adjust loyalty points as needed
  • Easily export your customer list to CSV or PDF for future use
  • Import existing customer data by uploading files with ease
  • Manage loyalty programs and facilitate point redemptions
  • Track and oversee any outstanding customer credits
Promotions

Promotions


Manage your promotions with multiple pricing plans to offer different prices for the same product. Prepare discount plans and activate them when needed. Bulk uploading product prices is also supported

  • Create discount plans with options like scheduling for specific periods, applying discounts to individual products or the total receipt, and choosing between fixed amounts or percentage discounts
  • Set up pricing plans to be applied during sales, with the ability to schedule them, select product categories, and choose which shops the plans apply to
  • Easily upload bulk product prices to streamline updates
Users

Users


Easily manage employees, tablet users, and staff access rights within the system

  • Create user profiles with varied access levels and assign them to specific shops
  • Add new tablet user profiles to keep your team connected
Settings

Settings


Easily customize your SmartSell account settings, including features, payment methods, receipts, software setup, shops, and more

  • Activate options for various functions like open receipts, shift management, multiple payment types, taxes, reservations, and others
  • Add and manage details for all your shops in one place.

Reports and Analytics

Gain valuable insights into your sales and inventory with detailed reports that help you track product performance and evaluate sales strategies. Use this data to make informed decisions that drive your business forward

Reports and Analytics
  • The sales analytics dashboard offers flexible analysis options by various factors such as time frame, gross and net sales, gross profit, discounts, refunds, and shop-specific data 
  • Identify your top-selling products, most profitable categories, and best-performing employees and stores through comprehensive sales reports 
  • Sales by shift reports help you understand daily performance patterns and highlight any discrepancies between expected and actual cash amounts 
  • Easily access transaction history, export reports in CSV format, and explore all data through a user-friendly dashboard for quick, effective analysis 

Product Management

Easily manage and customize your product catalog by updating details, adding images, and streamlining checkout for efficient operations

Product Management
  • Edit information such as pricing, stock levels, weight, categories, and more. Quickly add new products individually or import multiple items in bulk 
  • Set specific prices and stock quantities for each location to suit your multi-shop setup 
  • Offer customers discounts and taxes based on fixed amounts or percentages, and add notes to products as needed 
  • Organize products by categories and use modifiers to tailor each item to your business needs 

Advanced Inventory Management

With SmartSell’s advanced inventory subscription, you can track, forecast, and plan sales in real time to maintain optimal stock levels and boost profitability

Advanced Inventory Management
  • Use Purchase Orders to update inventory and place orders with suppliers. Set minimum reorder points and receive low-stock alerts 
  • Easily distribute stock across multiple locations and make inventory adjustments to resolve discrepancies 
  • Manage stock transfers based on Goods Received Notes and allocate inventory to various shops 
  • Access the Inventory History report to monitor the movement of stock across all your locations 

Customer Management

Keep track of your customer base and enhance loyalty through effective management tools that support business growth

Customer Management
  • Register new customers and build a comprehensive database 
  • Manually adjust loyalty points as needed 
  • Easily export your customer list to CSV or PDF for future use 
  • Import existing customer data by uploading files with ease 
  • Manage loyalty programs and facilitate point redemptions 
  • Track and oversee any outstanding customer credits 

Promotions

Manage your promotions with multiple pricing plans to offer different prices for the same product. Prepare discount plans and activate them when needed. Bulk uploading product prices is also supported

Promotions
  • Create discount plans with options like scheduling for specific periods, applying discounts to individual products or the total receipt, and choosing between fixed amounts or percentage discounts 
  • Set up pricing plans to be applied during sales, with the ability to schedule them, select product categories, and choose which shops the plans apply to 
  • Easily upload bulk product prices to streamline updates 

Users

Easily manage employees, tablet users, and staff access rights within the system

Users
  • Create user profiles with varied access levels and assign them to specific shops 
  • Add new tablet user profiles to keep your team connected 

Settings

Easily customize your SmartSell account settings, including features, payment methods, receipts, software setup, shops, and more

Settings
  • Activate options for various functions like open receipts, shift management, multiple payment types, taxes, reservations, and others 
  • Add and manage details for all your shops in one place 
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